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Andrew Dennison Sports believes in customer satisfaction and therefore if for any reason you are unhappy with your goods and would like to return or exchange them, we would ask you to contact us directly regarding your query.
If you wish to return any unwanted or faulty item/s, we ask that they are kept in their original packaging and be returned in the way in which they have been received, e.g. rubbers may not be returned once they have been cut etc…

Any unwanted or faulty item/s must be returned within a period of 14 days from which you received it. Upon ourselves receiving the item/s we will either refund the amount paid or in the case of faulty items, a new product will be shipped. These terms do not affect your Statutory Rights.

If you would like to exchange your product, e.g. different size or colours, please return them in their original packaging within the time period of 14 days upon receipt. When requesting a product exchange, we ask that you contact us via email or place sufficient details with your returned product, outlining the new item/s you require.
Faulty Goods

If an item/s is found to be faulty, we will replace them or refund the cost in full. You will need to notify us of any faults within a time period of 7 days upon receipt. This is an addition to your Statutory Rights.
Returns Address and Instruction

Until the goods have been received by us, you the customer are responsible for their care and return. We advise that any goods are returned using reliable and secure / insured delivery that requires a signature on delivery. For this we would suggest the basic Recorded Delivery provided by the Royal Mail.

Please send all Returns to:
Andrew Dennison Sports
40 Farm Lodge Drive,
Greenisland,
Co. Antrim,
Northern Ireland.
BT38 8XN
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